07 / 15 · Business systems

Limousine CRM & Online Quote Generator

An online quoting and booking system for limousine companies, with a WordPress website for customers and a Laravel CRM behind it. It has been installed for several companies.

Client
Limousine companies
Type
Business systems
My role
Analyst • Architect • Coder • Tester
Screens
5

Before

Prices depended on distance, vehicle, luggage, return trips and extras, so quoting by hand was slow, and every lead needed following up.

What I built

Customers get an instant price on the WordPress site and can book and pay online with Stripe. Each lead then moves through the CRM as new, quoted, followed up, booked or expired, with email and SMS reminders and assignment to agents. The website and the CRM talk to each other over a REST API.

What it handles

  1. 01Instant online limo quotes with distance-based and service-based pricing
  2. 02Fleet & vehicle management with capacity, luggage, and service rules
  3. 03End-to-end lead lifecycle management (new, quoted, followed-up, booked, expired)
  4. 04Multi-agent CRM with role-based access and lead assignment
  5. 05Automated email and SMS notifications for quotes, reminders, and follow-ups
  6. 06PDF quote and reservation generation
  7. 07Online booking and secure payments via Stripe
  8. 08Agent performance and conversion tracking
  9. 09Promo codes, gratuity, tax, return trips, and add-on pricing
  10. 10SEO-friendly WordPress frontend integrated via REST APIs

Built with

  • WordPress
  • Core PHP
  • Laravel
  • REST API
  • MySQL
  • jQuery
  • PDF Generation
  • Stripe
  • Paypal
  • Cashier
  • Twilio (SMS & Email)

Running on spreadsheets too?

Tell me what the spreadsheet does today and what you wish it did. Messages come straight to me.

contact@arc-max.com